If a second set of temporary license keys is needed, the customer needs to send an email to stating the reason why a second temporary key should be granted as well as the customer's contact information, contract number (if known), company name, customer number, system serial number, processor group, product, and operating system release. This service is limited to one time per serial number per year. Temporary License Keys: A temporary set of license keys might be issued in emergency circumstances. If the version is 7 or below, they need to provide the model number, serial number, and user count. If the customer has Showcase V8 or above, they need to provide their authorization code to Client Care. The Client Care team does not operate 24 hours a day. PMRs that come in requesting license keys for Showcase products should be routed to the Showcase Client Care team at BACSR,19F.
#Hardware product serial number generator license key
Showcase uses its own license key generator. Showcase product license keys: Generating license keys for Showcase products is not handled by the IBM Global Support Center or the License Key Center. License Keys for Third-Party Software: In general, assistance with planning, ordering, and retrieving these keys should be pursued directly with the third party or an IBM Business Partner. Call the number indicated for Software Support for your country on the IBM Planetwide website:.Install/add/change software license keys.Retrieve existing license keys for a system.
Look up existing license keys for a system.įor an unsupported language, contact your Business Partner to have them work with the IBM License Key Center on your behalf.Call the number indicated for General Inquiries for your country on the IBM Planetwide website:.
Determine which license keys are needed.Call the phone number your Business Partner provided to you.Locate a Business Partner in your area:.This document describes where to obtain help for different IBM i software license key needs.